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How does your organization extract true value from its business information? Answering this question has been a persistent challenge facing technology and line-of-business executives for decades.
While business intelligence (BI) has evolved since the days of “green bar” reports, the industry still has a long way to go to offer companies business information that can be translated into actionable steps that drive business results, says Joe Bugajski, senior analyst in business intelligence for the Midvale, Utah-based Burton Group.
“There is a sea change coming in business intelligence,” he says. “The existing tool sets have been out there since the early ’90s—some of them before that. And we still have tools that are too complicated for most folks. We’re pushing too much of the technical mumbo jumbo behind BI into the faces of users, and we’re still not giving access to valuable information in a simple fashion to the majority of the business population.”
As a result, users are increasingly asking their BI units, “What have you done for me lately?”
The best BI teams answer that question with a bevy of new capabilities based on five trends that experts say are changing the face of business intelligence.

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