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TECHNOLOGY FOR CHANGE

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  • New way to drive customer service solutions?Posted on: 03-16-10 | By: Anil G.The old notion of using personal informtion to identify individuals that call their bank or credit card companies is totally outmoded. Too often this information can be compromised. Using the unique "voiceprint" rather than mother's maiden name seems far more useful and SECURE!
  • New way to drive customer service solutions?Posted on: 03-16-10 | By: Anil G.The old notion of using personal informtion to identify individuals that call their bank or credit card companies is totally outmoded. Too often this information can be compromised. Using the unique "voiceprint" rather than mother's maiden name seems far more useful and SECURE!
  • Telephone-based authenticationPosted on: 03-15-10 | By: Michael SOne question I have is, how sensitive does the mic have to be in order to pick up the voiceprint? Can this be done over the phone, or do you need a more high-fidelity sample of the voice to be authenticated?
  • A user comment on this articlePosted on: 03-15-10 | By: JonasI believe I can often identify a person's ethnicity just by listening to the person speaking English on the radio or TV with some degree of reliability. Sometimes the speech characteristics are obvious and sometimes very subtle. I am not saying why this is the case but rather that it is a fact. Perhaps someday someone will create such an analysis program on a computer. It would offer an opportunity for ethnic profiling. It is not clear if this work is a step in that direction or is just a way to match (or not) a sample with pre-existing samples.
  • Can envision lots of applicationsPosted on: 03-15-10 | By: Salvatore SalamoneThis is very useful technology. I can see it being incorporated into many applications and having many uses. It would certainly make two-factor authentication easier to use, manage and deploy compared to the many hardware token methods used today.